Return and Refund Policy

Cancellation Policy:

• In case you wish to cancel an order, please do so before it is shipped.
• Once the product is shipped, it cannot be cancelled using our website.

Return Policy:

• Return/Replacement is available for selected products only.
• The return eligibility of a product is mentioned on its respective product page on the website.
• Return policies can be updated without prior notice.
• If pick-up service is not available at your location, you must self-ship the product to our registered office to be eligible for a refund.
• Return/Replacement charges may apply on a case-by-case basis.

Refund Policy:

• Refunds are accepted in case an item is missing, wrong, or damaged in an order.
• A return delivery charge of ₹100 is applicable to all customers.
• Replacements are accepted in case an item is wrong or damaged in the delivered order.
• Once the product is picked up, the refund is processed within 7–10 working days through the same transaction mode.

Note for Returns:

• Items must be unused and in their original, intact condition for return/refund eligibility.
• The product must have the original packaging and tags in place.
• Items without original tags will not be accepted, and no refund will be issued.
• Customized products cannot be returned or exchanged.
• Return/Replacement requests must be raised within the return period (refer to the product page).
• Requests made after the return window will not be accepted and are not eligible for refund.